Rent, list, and manage property in Uganda — without the guesswork.
Wolan Real Estate connects renters with verified landlords and agencies across Uganda. Search real listings for free, then contact the agency directly by phone, WhatsApp, or email — no middleman, no hidden fees for renters.
- Locations covered
- 146+ Locations covered nationwide
- Verification
- ID + LC letter Every agency identity-verified
- Renter cost
- 0 UGX Cost for renters to search & contact
Two sides, one honest marketplace
Wolan connects you and lets you talk directly — we never touch rent money or settle disputes.
Search by location
Browse houses, apartments, and land across 146+ locations in Uganda — free, no account needed.
Check the agency, then reach out directly
Every listing shows a verified badge and the agency’s phone, WhatsApp, and email. Contact them straight away — no messaging through us.
View, agree, and pay the landlord
Visit the property and settle price and terms directly with the landlord or agency. Wolan doesn’t handle rent payments or disputes — that stays between you and them.
Built for how Uganda actually rents
No fake listings, no confusing subscriptions, no middleman holding your money.
Verified agencies
Every agency confirms identity with a national ID and a letter from their local LC chairman before their listings carry the verified badge.
Contact them directly
Every agency submits a phone number, WhatsApp, and email when they join. Call, message, or email straight from the listing — no in-app chat required.
Report a listing in one tap
Think something’s fake or already rented? Flag it directly from the listing — our team reviews every report.
Nationwide coverage
146+ locations from Kampala to Jinja, Mbarara, and Masaka — with more agencies onboarding city by city.
A mobile app built for renters
Search, save, and get directions to viewings straight from your phone — the same listings as the website, on the go.
Ask Natasha anything
Our assistant answers questions about listing costs, verification and how renting on Wolan works — in the app, day or night. Prices always come from the live platform settings, never from guesswork.
Check in, and it is on the record
On a short stay, you confirm your arrival in the app and the host confirms it with your code. If anyone later says you never turned up, there is a record — not just two people disagreeing.
You deal directly, always
Wolan never collects rent or handles disputes — you agree price and terms straight with the landlord or agency, in person.
Landlords pay. Renters never do.
Choose a plan that covers the homes and land you rent out. Renters never pay Wolan anything — searching, contacting an agency, and renting all happen at no cost to you.
Hotels, lodges & Airbnbs
Free to list
Wolan earns 5% of each completed stay — nothing if nobody stays
- Publish your hotel, lodge or Airbnb at no cost
- Wolan takes 5% only when a guest books and stays — out of the price the guest already pays
- Guests find, book and check in through Wolan
- Verified badge once your business registration (hotels, lodges) or ID + LC letter is approved
- Settle each commission by Mobile Money in the app after the stay
A commission is settled in the app after the stay and must be cleared before your next booking comes through.
List your short stayWe photograph it for 100,000 UGX
Instead of taking your own pictures, a Wolan photographer visits and shoots the property, and your listing is boosted to the top of search. You pay 50% to book the shoot and the rest in the app once your photographs are delivered.
Every account gets its own referral code
Find it in the app and share it. Anyone who signs up with your code is counted to you — permanently, on your account.
Creating an account and browsing listings is always free — for renters, always.
The people behind Wolan
Wolan Real Estate was founded by a team from Kampala who wanted renting in Uganda to be honest, verified and direct.
Abdulherfyz Abdallah KatereggaGroup Operations Strategy DirectorFounding Member 
Swafdal Abdallah KadalaGrowth, Development & Planning DirectorFounding Member 
Salma Kalunji NaggayiManaging Director OperationsFounding Member 
Fatumah BakanansaHR & Purchasing DirectorFounding Member 
Sulaiman Badry JumbaHead of Marketing & Brand StrategyFounding Member
Cancellation Policy
You can stop at any time. Here is exactly what stopping means for each thing you can buy from Wolan. Last updated 1 October 2026.
How to cancel a listing plan
- Sign in to the landlord dashboard (or open Account in the app).
- Go to My plan, then press Cancel plan. It is a normal button, not hidden.
- Read what will happen, tick the box to confirm, and press Confirm cancellation.
You never have to phone anyone to cancel. If you are offline the button tells you to reconnect, so a cancellation is never left half done.
What happens when you cancel a plan
- Your plan will not renew, and you will not be charged again.
- Your listings stay live until the end of the period you paid for.
- After that, your listings are hidden from renters. They are saved, not deleted, and come back if you buy a plan again.
- Cancelling does not by itself give you money back. See the Refund Policy below.
Short-stay bookings (hotels, lodges, Airbnb)
- 7 or more days before check-in: free cancellation.
- 2 to 6 days before check-in: you can cancel, and 50% is refunded.
- Less than 48 hours before check-in, or not turning up: you can cancel, but nothing is refunded.
- If the host cancels, the guest is refunded in full.
Photography packages
- Before a shoot is scheduled: cancel and get your deposit back.
- After a shoot is scheduled but before photos are taken: you can cancel, but the deposit is not returned.
- After photos are delivered: the service is complete and cannot be cancelled.
Sales and commission
- If a sale falls through because the buyer pulls out, you can cancel and any commission already paid is refunded.
- If Wolan does not find a buyer, no commission is charged at all.
Refund Policy
When you get your money back, how to ask, and how long it takes. Refunds go back the way you paid. Last updated 1 October 2026.
Landlord listing plans
- Cancel before your listing goes live: full refund, minus payment processing fees.
- Cancel after your listing goes live: no refund for the current billing period. The listing stays active until the paid period ends.
- Listing rejected by Wolan because verification failed: full refund of the plan fee, minus processing fees.
- Wolan removes a listing for breaking the rules: no refund.
- You paid twice by mistake: the duplicate payment is refunded in full, on request.
Sale and commission fees (houses and land)
- Sale does not complete because the buyer pulls out: commission is refunded in full, if already paid.
- Sale completes and the buyer then disputes it: the commission is held safely until the dispute is resolved.
- Wolan does not find a buyer: no commission is charged, so there is nothing to refund.
Short-stay bookings
- Guest cancels 7 or more days before check-in: full refund.
- Guest cancels 2 to 6 days before check-in: 50% refund. The host receives the other 50%.
- Guest cancels less than 48 hours before check-in: no refund. The host receives the full payout.
- Host cancels: full refund to the guest. The host may be suspended or removed.
- Guest does not show up: no refund. The host receives the full payout.
- The stay is cut short by a host or property problem: refund for the remaining nights, plus a goodwill credit where it is fair.
Photography packages
- Cancel before a shoot is scheduled: full refund of the deposit.
- Cancel after a shoot is scheduled but before photos are taken: the deposit is forfeited.
- Cancel after photos are delivered: no refund.
Worked examples
- A guest pays 200,000 UGX for a lodge and cancels 4 days before check-in. They get 100,000 UGX back (50%) and the host keeps the other 100,000 UGX.
- A landlord buys a plan, the listing is approved and goes live, then they change their mind. No refund for that period, but the listing keeps running until the plan ends and they are never charged again.
- A landlord's listing is rejected because their paperwork could not be verified. They get the plan fee back, minus payment processing fees.
How to ask for a refund
- Landlords: sign in, open My plan, and press Request a refund. Tell us what happened.
- Anyone else: write to info@wolanrealestate.com with your name, what you bought and the payment reference.
- A person at Wolan reads every request against this policy. You are not refused by a machine.
- You will get an email with the decision. If it is a no, the email says why and links back here.
How long it takes
- Approved refunds are processed within 7 working days of approval.
- They go back through the same method you paid with (Mobile Money, card, etc.).
- Payment processing fees are not refunded in most cases.
If you disagree
- Reply to the decision email or write to info@wolanrealestate.com and we will look again.
- Disputes are reviewed by Wolan support and escalated to management if they are not settled.
- Wolan may decline refunds for people who repeatedly ask for one after using the service.
Immediate performance
By purchasing a listing plan or digital service, you consent to immediate performance of the service. You acknowledge that you lose any right to cancel under a cooling-off period once the service has begun.
Questions about this policy? Write to info@wolanrealestate.com or call +256 761 253 001.
Ready to find your next home — or your next tenant?
Join renters and agencies already using Wolan Real Estate across Uganda.
Call +256 761 253 001